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Monthly Archives: September 2018

Why You Might Benefit from Having a Multilocation Corporate Call Center

Sep 14, 2018

By strict definition a call center is a centralized place where calls are answered. However, technology now allows this fixed characterization to expand beyond a centralized location to encompass more than one interconnected call center operation. Though agents in a multilocation call center operation don’t sit in the same room or sometimes even in the …

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