Call Center Sales Pro Helps Healthcare Call Centers Achieve Better Outcomes

Pete Gilhooly: Director of Hospital Call Centers

Pete Gilhooly is Call Center Sales Pro’s director of hospital call centers. He works in the healthcare vertical, specifically focused on hospitals. He continues to finetune and rollout the organization’s operational model for hospital call centers.

Pete brings three decades of telecom leadership experience to Call Center Sales Pro, the last fifteen of which focus specifically on healthcare. He spent six years at Glens Falls Hospital, most recently as senior director of IT infrastructure. In addition to his work at Glens Falls Hospital, Pete also worked at Chaplin Valley Physicians Hospital as director of information technology and at Albany Medical Center as vice president of technology management.